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Privacy Policy

Effective Date: 1 June 2006

At Suman, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your data.

1. Who We Are

Suman General Store is a locally operated store based in Sunel, established in 2006. We offer high-quality products both in-store and online, serving thousands of customers with trust and integrity.

2. Information We Collect

When you visit our website or interact with us, we may collect the following information:

a. Personal Information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping/Delivery Address

  • Billing Address (if applicable)

b. Order Details:

  • Product preferences

  • Order history

  • Payment method (we do not store card or banking details)

c. Technical Information:

  • IP address

  • Browser type and version

  • Device and operating system

  • Website pages viewed and time spent (via cookies)

3. How We Use Your Information

We may use your data to:

  • Process and fulfill your orders

  • Send you order confirmations, updates, or customer service messages

  • Respond to your inquiries or feedback

  • Improve our website and customer experience

  • Send promotional messages (only if you opt in)

4. Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences and understand how you interact with our site.

You can control or disable cookies at any time through your browser settings.

5. Sharing Your Data

We value your trust. We do not sell, trade, or rent your personal information.

However, we may share it with:

  • Service providers (such as delivery partners, payment gateways)

  • Law enforcement or authorities, if required by law

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or loss.

Still, please note that no method of transmission over the Internet or storage is 100% secure.

7. Your Rights

You have the right to:

  • Request a copy of the personal data we have

  • Ask us to correct or delete your data

  • Opt out of marketing messages

  • Withdraw consent at any time (where applicable)

To request or update your information, contact us at [your email address].

8. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Effective Date” above.

We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us:

📍 Suman

📍 Ram Mandir ChowkSunel, Jhalawar (Raj.)

📧 [Your Email Address]

📞8769977930